How to handle VAT Settings issue?
Goal: data matches the clients documents (PTU/2303)
Get information about the following first:
- When is the effectivity date of the PTU?
- When was the vat change supposed to be? (from the 2303)
- What's the original and the new vat settings supposed to be?
- Does the POS already have transactions?
Scenario 1: VAT settings wasn't changed after the release of the PTU
- If the BIR has already seen the issue and they have a copy of the reading or of any receipt, we can't change this anymore unless instructed by the BIR EXPLICITLY.
- Ask CIRMS backend team to datafix vat type of transactions on or after the effectivity date of the PTU
- Only sales after the effectivity date of the PTU should be updated since OR#0001 should start from that date
- Fix data and regenerate readings
Scenario 2: VAT type of the client changed while the POS is already officially used but the client failed to inform us when the change happened.
- If the BIR has already seen the issue and they have a copy of the reading or of any receipt, we can't change this anymore unless instructed by the BIR EXPLICITLY.
- Get the vat change date from the 2303 document
- Ask CIRMS backend team to datafix vat type of transactions starting from the vat change date onwards
- Only sales after the vat change date should be fixed.
- Sales after the PTU effectivity date and before the vat change date should remain as is
- Fix data and regenerate readings
Scenario 3: vat settings is incorrect but there're no transactions
- change the vat settings
*IMPORTANT: After fixing the issue, and it's scenario #1 that occured, inform direct head and HD supervisor so that further investigation can be made.