Sending of manual guide for basic troubleshooting of reported minor issues
As discussed together with the management, it was decided that we will now be sending PDF files containing solution(s) for minor issues reported by the clients. This covers the following:
1. HOW TO USE AUTOSYNC V5.0
2. UNABLE TO CONNECT TO THE WEB SYSTEM
3. CASH DRAWER IS NOT OPENING
4. HAMACHI IS OFFLINE
5. HAMACHI TUNNELING ENGINE FAILED TO START
6. HOW TO CONNECT TO OTHER BRANCHES USING HAMACHI
7. HOW TO INSTALL EPSON LQ-310
8. HOW TO INSTALL POSTEK (PT-RP76)
9. HOW TO INSTALL POSTEK AND TSC BARCODE PRINTER
10. HOW TO INSTALL THERMAL&NON-THERMAL PRINTER
11. HOW TO SET BARCODE STICKER SIZE
12. HOW TO SET IP TO STATIC
13. HOW TO SET PAPER SIZE IN THERMAL AND NON-THERMAL PRINTER
14. HOW TO SET PAPER SIZE IN WEB SYSTEM
15. HOW TO SHARE PRINTER TO ANOTHER COMPUTER WITHIN THE NETWORK
16. OR CONTENT CHECKLIST
17. POS PRINTER UNABLE TO PRINT
18. PRINTER DRIVERS
19. HOW TO FIX BARCODE SKIPPING ROWS
Kindly inform the client that minor issues will be resolve by them or anyone on their side by following the steps indicated in the document. Click this to get the link to the said topics. Kindly copy the link per file before sending to client by clicking the “Share” button then “Copy link” or you may send it via e-mail too.
More information: PDF Files for Screenshot Solution